The general conditions of the service are detailed below. For more information, you can write us an email at info@jellyboats.com.

Reservation and cancellations

All prices include:

  • VAT of 21%.
  • Full fuel tank.
  • Cleaning expenses derived from the regular use of the boat.

Reservations are made through the website, paying 30% of the total, which will be deducted when the boat is delivered.

Check-out will be carried out when the boat is delivered, reviewing all the security measures and the material on board.

Cancellations

In case of cancellation, it must be notified at least 48 hours before the date of the reservation. Otherwise, the amount will not be refunded.

Hiring and delivery

The day of the reservation, the rental contract will be signed and the deposit -350 euros- will be withheld.

To do this, it will be necessary to arrive at least 15 minutes before the scheduled time and have a credit card.

In case of not being able to arrive at the scheduled time, it must be informed by phone -provided at the time of making the reservation-. Otherwise, the reservation will be automatically canceled after 30 minutes and the amount paid will be lost.

By signing the contract, the owner and the companions undertake to accept the conditions of service and to make responsible use of the rented boat. Likewise, they also undertake to follow security measures and ensure their integrity, that of the boat and that of third parties.

The tenants must be able to understand their responsibilities and not be under the influence of any narcotic substance. Minors must be accompanied by adults.

It reserves the right of admission.

Reception

The tenants undertake to arrive at the port on time to deliver the boat on time. A delay will incur additional charges.

Upon returning to the port, a check-in will be carried out, checking the status of all the material and the boat. The deposit will not be returned until the entire reception verification process is completed.

The boat must be delivered in hygienic conditions of normal use, as well as the material on board. Special cleaning will be charged if this is not the case.

It must also be delivered with all the safety material on board and in perfect condition. The contract contains a price list of the material on board, as well as any possible damage that the boat may have suffered.

Renters accept full responsibility for the value of the boat. In case of damage to this or to the material on board, the amount of its repair or restitution will be deducted from the deposit and, in case of exceeding the amount of this, the contract holder must pay it.

There is no need to refuel and there is no refund if it is returned full. The additional tank will be charged in full only if it has been used.

Lost objects

We are not responsible for any object left on the boats. In any case, if you have lost any valuables, call us and we will try to help you.

emergencies

All safety information will be detailed at the time of check-out and all persons on board will be responsible for having understood it.

Charges derived from misuse may apply.

If a breakdown occurs for reasons beyond the renter’s control, Jellyboats will be responsible for it.

For more information, write to us at info@jellyboats.com